THE 40 MOST COMMON SANCTUARY WINDOWS AND DOORS FAQS

With 44 years of combined experience, Sanctuary Windows and Doors is a family-owned business that specializes in supplying and installing high-quality impact windows and doors in Florida. After years of working for other companies, we built relationships with leading South Florida Impact Windows and Doors manufacturers, Mr. Glass and Eurocraft, and stepped into the world of supply. We have specialized in exterior windows and doors for the last 10 years, having begun our journey 20 years ago in trim carpentry. To learn more about us, please call 954-859-6304.

Impact windows and doors are designed to protect your home and loved ones from harsh weather conditions, like hurricanes and storms, common in Florida. They offer enhanced safety and security, giving you peace of mind.

The benefits of impact windows and doors include enhanced hurricane protection, improved energy efficiency, noise reduction, increased security against break-ins, and potential insurance premium discounts.

Our Mr. Glass impact windows and doors have higher pressure ratings compared to many other hurricane protection windows on the market. This means they are engineered to withstand stronger forces and provide better protection for your home.

Absolutely! At Sanctuary Windows and Doors, your unique tastes and preferences are our top priority. We understand that everyone has a unique vision for their home, and because of that, we invested in a state of CNC machine to ensure that we can accommodate any design. This means if you can imagine it, we can create it. Our team will work closely with you to understand your vision and craft an impact glass entry door that perfectly aligns with your aesthetic and functional needs.

In addition to impact glass entry doors, we also supply sliding glass doors, horizontal rolling windows, single-hung windows, casement windows, picture windows, and storefront windows/ doors.

Yes. At Sanctuary Windows and Doors, we possess the expertise to modify and adapt structures, transforming doors into windows, and windows into doors, based on your design preferences and needs.

While our windows and doors aren’t completely soundproof, they are designed to reduce noise levels significantly. This reduction is achieved due to the sturdy construction, thickness, and insulated glass use. The insulated glass includes an additional pane of glass with an air space between the other two panes. This air space creates a barrier that sound waves find difficult to cross, thus reducing noise transmission. However, while these factors greatly decrease noise intrusion, they do not provide complete sound elimination.

Yes, impact windows and doors are built to resist forced entry, providing an additional layer of security for your home.

Impact Resistant Hurricane Windows and Doors’ pricing can vary based on size, style, and customization options. Please contact us for a personalized quote at https://sanctuarywind1.wpengine.com/contact-us/

You can request a quote by contacting us through our website, phone, or visit our showroom. Our team will guide you through the process and provide a detailed estimate.

Yes, we offer free estimates. Please get in touch with us to schedule an appointment.

Yes. At Sanctuary Windows and Doors, we believe that financing your home improvement project should be simple and straightforward. That’s why we offer easy application and approval for our PACE financing option through FortiFi. FortiFi offers better rates and lower fees than Ygrene, making it a great option for homeowners looking to finance their home improvement projects.

You can apply directly through us and get approved in minutes, without the hassle of traditional bank loans. Our team is always here to answer your questions and guide you through

the financing process, so you can focus on what matters most – completing your home improvement project with confidence.

Our expert team handles the installation process. They ensure that each window and door is properly fitted and secured to provide optimal hurricane protection.

The installation time can vary depending on the project’s scope and the number of installed windows and doors. Our team will provide you with an estimated timeline during the consultation process.

Yes, our windows and doors are energy-efficient by design, leading to lower energy costs. However, if you’re looking to maximize energy efficiency, we offer Low-E Solarban 70 Glass as an optional upgrade. This top-notch, triple-silver-coated low-e glass offers superior solar control and visible light transmittance, providing unmatched energy savings. Plus, its color-neutral aesthetic won’t alter the look of your home. With Low-E Glass, your investment may be returned in just months, thanks to potential HVAC equipment savings.

Yes, all our windows and doors come with a warranty. The specifics of the warranty depend on the product and will be explained at the time of purchase.

Impact windows and doors require minimal maintenance. Regular cleaning and lubrication of hardware components are recommended to ensure optimal performance.

The lifespan can vary based on several factors, such as maintenance, usage, and environmental conditions. However, with proper care, they can last for many years.

Yes, Sanctuary Windows and Doors is committed to providing excellent customer service. They offer after-sales support, including addressing any concerns, answering questions, and assisting with any necessary adjustments or repairs.

We are based in Florida and serve customers throughout the state.

Yes, our impact windows and doors can be installed in both residential and commercial properties.

Yes. We are licensed and Insured in South Florida. Our License Number is SCC131152891, and we are proudly serving Miami-Dade, Broward, and Palm Beach Counties.

Coastal conditions and salt air can be tough on windows and doors. While our Mr. Glass windows and doors are built to be resilient, over time, these elements can start to take their toll. That’s why we give you the option of a Kynar paint finish on our frames. Kynar paint is tough stuff – it stands up to weathering, doesn’t fade, and resists chalking. Think of it like a protective barrier for your windows and doors against those harsh coastal conditions. So with this finish, you can count on your windows and doors standing their ground against the elements while keeping their good looks for years.

If you require a repair or replacement part, simply contact our customer service team. They’ll assist you in determining the best course of action and arranging for the necessary services.

Yes, our installation service includes the removal and disposal of your old windows and doors. We strive to make the process as hassle-free as possible for you.

Cleaning and maintaining our products is simple. Regularly clean the glass with a soft cloth and mild soap, and lubricate the moving parts as needed.

We provide our windows and doors in many different colors and finishes. You’ve got options like white and bronze for the frames – those are the crowd favorites. But don’t worry if you want something different, we have other choices too, just keep in mind they may cost a bit more. As for tints, you can pick from gray tint, double gray tint, bronze, green, blue, clear, and even privacy tint. So, whether you want to match your home’s color scheme or just try something new, we’ve got you covered.

Yes, you certainly can. At Sanctuary Windows and Doors, we cater to both customers and sub-contractors. If you prefer to handle installation on your own, we’re more than happy to supply you with our high-quality windows and doors.

Yes, our team handles all the necessary paperwork, permits, and inspections needed for your installation project.

A 3-point locking mechanism is an optional security feature found on our doors. It includes three locking points that simultaneously lock and unlock with a single handle turn. These points are located at the door’s top, middle, and bottom. This type of locking system is especially secure because it makes the door harder to open forcibly. Even if an intruder manages to compromise one of the locking points, they would still need to overcome the other two. This security feature makes our doors an excellent choice for anyone concerned about potential break-ins.

During installation, we cover floors and furniture with protective materials, and also shield outdoor areas to prevent damage to landscaping from possible debris. This way, we ensure your property stays clean and protected throughout the process.

Florida offers rebates for installing impact windows. The amount depends on location and window type. You might also qualify for federal tax credits if the windows are for hurricane protection. To claim this, file IRS Form 5695 with your tax return. Credits are usually a percentage of the window cost, up to $200 per window, and a total of $500. Consult a tax professional for precise information.

Most of our windows and doors can withstand wind speeds of up to 176.78 MPH. That’s because they have a pressure rating of +80/-80. Some can even handle winds up to 216.51 MPH, with a pressure rating of 120/-120. Just a few have a rating of 65/-65, which equates to 159.34 MPH wind speeds. So, we’ve got options for every need.

Not always. Initially, we can do an external measure for an estimate. But for the final measurements before ordering, we’ll need to come inside to ensure precision. To install the windows, we definitely need unobstructed access to both the inside and outside of your windows. This ensures the installation process is smooth, safe, and results in the best possible fit and finish for your new windows. We’ll always adhere to the highest health and safety standards.

Definitely, our windows and doors are well-sealed, which not only helps with energy efficiency but also keeps out unwanted pests like insects. Additionally, our windows come with screens which further helps in keeping bugs out, especially during Florida’s bug season.

Our manufacturers typically take around 7-8 weeks to produce the windows and doors. However, we like to be transparent and set realistic expectations. Based on our experience, the orders we receive each week were usually placed 7-10 weeks prior. So, from the date of your order, expect your windows and doors to arrive in about 7-10 weeks. If you’ve already purchased from us, you can confirm this timing on your contract.